Bank Teller

BANK TELLER - HOURS: 200

This competency-based course is designed to prepare ROP students for employment in banking clerical occupations. The skills developed are applicable to a number of banking clerical occupations and include production typewriting, records management, telephone techniques, use of electronic calculating machines, customer service, and banking procedures. The competencies in this course are aligned with the California High School Academic Content Standards and the California Career Technical Education Model Curriculum Standards.

PREREQUISITES:
Enrollment requires one semester of high school office procedures and keyboarding at 40 words per minute on a five minute timed writing with 95% accuracy. Knowledge of electronic calculating machines is desirable.

 

The Division of Adult and Career Education’s Finance Career Pathway for Banking is designed to prepare ROP students for employment in bank telling. The skills developed are applicable to a number of banking clerical occupations and include production typewriting, records management, telephone techniques, use of electronic calculating machines, customer service, and banking procedures. The competencies in this course are aligned with the California High School Academic Content Standards and the California Career Technical Education Model Curriculum Standards.

After completing this course the student should meet the minimal competencies in the following areas:

• INTRODUCTION
• COMPUTER DATA AND REPORTS
• CUSTOMER AND EMPLOYEE RELATIONS
• EQUIPMENT
• SECURITY
• ELECTRONIC CALCULATING MACHINES
• RESPONSIBILITY OF CASH CONTROL
• DATA ENTRY/KEYBOARD SKILLS
• DEMAND DEPOSIT ACCOUNTS (DDA)
• RECORDS MANAGEMENT
• SAVINGS & TIME DEPOSIT ACCOUNTS (SDA/TDA)
• TELEPHONE TECHNIQUES
• BANK SERVICE & PRODUCT KNOWLEDGE
• EMPLOYABILITY SKILLS
• DEBITS
• CREDITS
• FINAL EVALUATION